Assistant Store Director

Assistant Store Directors have a passion for leading and are committed to outstanding customer service and developing and supporting staff in a culture based on mutual trust, respect, and accountability. The Assistant Store Director is responsible for successful store operations in partnership with the Store Director. PCC is looking for candidates who drive success in all departments through embodying the Behaviors and Leadership Competencies outlined below. PCC is looking for strong, energized, candidates with the desire to drive leadership behavior in all staff and a commitment to PCC’s triple bottom line. 

PCC is committed to welcoming  people of all identities, cultures and backgrounds. As a triple-bottom line co-operative, our vision , mission, and values stand firmly rooted in the nourishment and well-being of our planet, its people and communities.

While racism and colonialism continue to play a significant role in shaping  food systems, PCC is committed to cultivating justice-centered relationships that do not exploit.

PCC does not tolerate bigoted behavior within our community. Accordingly, we take action to foster a safe and inclusive environment.

Our Vision

To inspire and advance the health and well-being of people, their communities, and our planet.

Our Mission

We ensure that good food nourishes the communities we serve, while cultivating vibrant local, organic food systems 

Our Values

We foster high standards

We act with integrity

We embrace stewardship

We take action because we care

In addition, leaders are expected to:

Build Effective Teams

Inspire Others

Ensure Accountability

• Provides leadership for store, departments, and all employees and acts as a steward for PCC
• Handles conflict resolution, problem solving, communication, interpersonal matters, sharing of company vision, and implementation of customer service and position-specific training
• Serves as a member of the Store Operations Committee (SOC)
• Creates and nurtures an environment for delivering a consistently excellent customer service experience
• Works with the Store Director to set the tone for and maintain the highest standards for store conditions
• Maintains all company, store, and department policies and procedures, including those relating to cleanliness, shelf conditions, service standards, food quality and safety, receiving, merchandising, uniform/dress guideline requirements, signage, POS, and bookkeeping accountabilities
• Is directly involved with supporting every store department, diagnosing issues and developing solutions
• Uses financial reports to analyze results and drive opportunity
• Participates in hiring, training, evaluating, and supporting staff
• Coaches, develops and hold employees accountable
• Becomes a strong schedule writer and demonstrates proficiency with labor management
• Contributes to and grows in understanding of the budgeting process and payroll
• Oversees all health and safety programs and procedures
• Provides a healthy and safe work environment for staff
• Assists the Store Director with the maintenance of physical conditions of all store facilities.
• Assists the Store Director with administration functions required for store leadership.
• Embraces the community through personal and staff involvement.
• Performs other tasks and duties as assigned.

This job description is not meant to be an all-inclusive list of duties, responsibilities, and requirements, but constitutes a general definition of the position’s scope and function within our company. PCC Community Markets reserves the right to amend and change duties, responsibilities, and requirements to meet the changing industry or business needs as necessary.

• Proven strong leadership abilities with a minimum of three years managing in a multi-department retail store
• Food service, grocery store or related management experience required with in-depth management of at least two relevant departments strongly preferred
• Proven ability to lead and mentor staff in a supportive environment that ensures accountability as well as the development of leaders
• Demonstrates appropriate professional judgment.  Effectively assesses situations, information, and uses available resources, taking timely appropriate action
• Demonstrates a high-level of self-motivation; takes initiative; problem solves
• Strong time management and organizational skills
• Innovative thinker with demonstrated ability to develop creative solutions
• Must have strong verbal and written communication skills
• Computer skills required with experience using Microsoft Excel, Word and Outlook
• Flexible schedule required
• Willing and able to travel to any PCC location
• A current Food Worker Card from the Washington State Department of Health is required
• If hired into this role, a Certified Food Protection Manager certification (for example ServSafe) is required (paid for by PCC)
• If hired into this role, a CPR/First Aid Certification is required (paid for by PCC)

• Medical, Vision, Dental, Life Insurance, Short Term Disability, Long Term Disability, Parental Leave 
• Bonus Eligible
• PTO Accrual – .08 hours per hour worked   
• 6 paid holidays per year  
• 401(k) Profit Sharing Contribution 
• Discounted ORCA Pass  
• PCC Cooking Classes Discount 
• Staff Discount on In-Store Purchases  
• Flexible Spending Account (FSA)  
• Free PCC Co-op Membership  
• Bereavement Leave  
• Employee Assistance Program 

PCC Benefits Page:  

• https://www.pccmarkets.com/about/jobs/benefits/ 

Reports to: Store Director