• Store Leadership

    Location
    Co-op Wide
    Type
    Salaried
    Compensation
    Salaried, depending on position and experience
  • Overview

    Store Leadership are responsible for all aspects of store operations. They provide direction and inspiration for our staff in a culture based on mutual trust, respect and accountability with a commitment to outstanding customer service. They are responsible for managing with a commitment to PCC’s financial, social and environmental goals.  This is a general posting for Store Director and Assistant Store Director at no specific PCC location.

    Main Job Responsibilities

    • Provides leadership, direction and mentorship to staff of up to 150
    • Provides direct support, development, evaluation and coaching to store management team
    • Oversees all aspects of store operations and ensures execution of programs with consistently high standards
    • Sets tone for and maintains the highest standards for store conditions
    • Creates and nurtures an environment for delivering a consistently excellent customer service experience
    • Develops and delivers on annual budget with high expectations regarding growth and profitability
    • Provides a healthy and safe work environment for staff
    • Embraces the community through personal and staff involvement in the community

    Qualifications and Skills

    • Proven strong leadership abilities with a minimum of three years managing in multi-department retail store
    • Food service, grocery store or related management experience required with in-depth management of at least two relevant departments strongly preferred
    • Proven ability to develop, manage and achieve budgets
    • Demonstrated experience creating and maintaining outstanding customer service
    • Excellent communication and problem solving skills
    • Experience writing schedules and managing payroll
    • Passion for quality, organic and fresh food

     

     

    Behaviors and Competencies

    PCC is a company where culture and values are at the heart of who we are and what we do. Everyone at PCC is expected to:

    • Collaborate
    • Demonstrate Kindness
    • Focus on the customer
    • Instill trust
    • Value diversity

    In addition, leaders are expected to:

    • Build Effective Teams
    • Ensure Accountability
    • Inspire Others

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