• Deli Lead

    Location
    Co-op Wide
    Type
    Full Time, 32-40 hours/week
    Compensation
    $23.70+/hour, depending on experience
  • Overview

    The Deli Lead assists in overseeing Deli operations including front of house service, retail merchandising and production cooking. They provide mentorship and coaching to deli staff, including setting the standard for excellent customer service. They participate in department planning including scheduling, budgeting and product mix.

    Main Job Responsibilities

    • Providing and modeling excellent, professional customer service and mentoring staff in this area
    • Assisting in overseeing deli operations which includes front of the house service, retail merchandising, and production cooking
    • Managing the department in the absence of the Deli Coordinator
    • Providing direction, supervision, hands-on coaching, and mentorship to deli staff
    • Participating in production cooking, as needed
    • Participating in department planning with the Deli Coordinator and Production Specialists. This includes budgeting, product mix, and scheduling
    • Mentoring and training staff to ensure that department sanitation, cleanliness and safety standards are met
    • Gaining thorough knowledge of all Deli products and Deli services

    Qualifications and Skills

    • Proven ability to provide excellent, professional customer service
    • Experience in retail operations including a background in and knowledge of prepared specialty foods and products
    • At least 1 year of management experience required
    • A high level of awareness of health and safety codes and the ability to implement systems to maintain compliance
    • Strong production cooking, recipe development, and kitchen management experience required
    • The ability to demonstrate organizational and planning skills
    • Computer knowledge and skills including Microsoft Office programs
    • The ability to multitask on an ongoing basis
    • Excellent leadership, teambuilding, and communication skills
    • Demonstrated creative thinking and problem solving skills
    • Flexible schedule with availability to work evenings and weekends
    • Must be able to meet physical demands including standing, bending, twisting, repetitive motion, and lifting 10–40lbs regularly
    • Must be at least 18 years of age

     

     

    Behaviors and Competencies

    PCC is a company where culture and values are at the heart of who we are and what we do. Everyone at PCC is expected to:

    • Collaborate
    • Demonstrate Kindness
    • Focus on the customer
    • Instill trust
    • Value diversity

    In addition, leaders are expected to:

    • Build Effective Teams
    • Ensure Accountability
    • Inspire Others

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