Deli Manager

Location
Co-op Wide
Type
Full Time, 32-40 hours/week
Compensation
Salaried, depending on experience

Overview

The Deli Manager manages Deli Department operations, including scheduling, budgeting, inventory, gross profit and staffing. They provide mentorship and coaching to deli staff, including setting the standard for excellent customer service.

Main Job Responsibilities

  • Sets the standard for excellent, professional customer service
  • Manages deli department operations
  • Maintains a schedule within budget restrictions
  • Achieves gross profit at expected percentage target
  • Keeps productivity in line with current standards
  • Monitors all areas involving budgeting/labor/ordering
  • Organizes day of inventory and days leading up to
  • Provides leadership, direction and development to all deli staff
  • Has the desire to develop deli product knowledge, both in specialty foods and prepared foods
  • Mentors and facilitates training of staff
  • Interviews new candidates and manages staffing responsibly and within department budgets
  • Ensures that department sanitation, cleanliness, and safety standards are met
  • Participates as a member of the store operating committee
  • Looks ahead to possible opportunities for growth and change in shopping patterns

Qualifications and Skills

  • Proven ability to provide excellent, professional customer service
  • Successful experience in managing high-volume food service, including a background and knowledge in prepared and specialty foods
  • A high level of awareness of health and safety codes and the ability to implement systems to maintain compliance      
  • Strong production cooking, recipe development, and kitchen management experience required
  • The ability to demonstrate organizational and planning skills
  • Computer knowledge and skills including Microsoft Office programs
  • Schedule writing experience required
  • The ability to multitask on an ongoing basis      
  • Excellent leadership, teambuilding, and communication skills
  • Demonstrated creative thinking and problem solving skills
  • Flexible schedule with availability to work evenings and weekends
  • Must be willing to accommodate transferring between PCC locations as needed, depending on the needs of the company
  • Must be able to meet physical demands including standing, bending, twisting, repetitive motion, and lifting 10–40lbs regularly

Behaviors and Competencies

PCC is a company where culture and values are at the heart of who we are and what we do. Everyone at PCC is expected to:

  • Collaborate
  • Demonstrate Kindness
  • Focus on the customer
  • Instill trust
  • Value diversity

In addition, leaders are expected to:

  • Build Effective Teams
  • Ensure Accountability
  • Inspire Others

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