Lead HR Operations Administrator

Co-op Office - Seattle
Full Time
Salaried, depending on experience


The Lead HR Operations Administrator responsibilities include reviewing, documenting, and streamlining all internal HR operations within each HR discipline. The individual will be a “utility player” who supports the whole department and will be a resource for HR staff programs and initiatives while maintaining a strong focus on caring for PCC staff. 

Main Job Responsibilities

  • Oversees the employee onboarding and exit processes including process improvements to the employee experience
  • Manages performance review process including tracking, completion, and reporting
  • Supports PCC’s diversity, equity, and inclusion program integration
  • Oversees all elements of New Staff Orientation including rotating facilitation
  • Supports HR Manager team on new HR initiatives
  • Manages the staff anniversary program
  • Supports staff benefits and compensation projects
  • Administers employee engagement initiatives and staff recognition program
  • Designs creative newsletters, promotional tools, and job aids
  • Handles confidential information and/or issues using discretion and judgment
  • Manages digitization and organization of employee files
  • Assists and/or executes special projects, as needed
  • Supports all areas of HR, as requested

Reporting Relationships

Reports to: VP of Human Resources 

Qualifications and Skills

  • 3-5 years of HR administration and/or HR operations experience handling all types of HR processes and procedures
  • Demonstrated success working in a team environment with the ability to be self-directed and self-motivated
  • Strong written and verbal communication skills
  • Familiarity with each discipline within HR including Staffing, Training and Development, DEI, HRIS, Health and Safety, and Employee Relations
  • Strong organizational and project management skills with the ability to make decisions using imperfect information
  • Ability to analyze and quantify employee data using spreadsheets especially Excel and PowerPoint
  • Highly proficient experience using HRIS systems required; Dayforce experience preferred
  • Minimum of 5 years of experience using MS Office
  • Excellent attention to detail, data accuracy, and data integrity
  • Availability to work some evenings and weekends and able to travel to store locations as needed
  • Ability to work in a constantly changing, fast-paced environment while maintaining a “can do” attitude and positive demeanor

Behaviors and Competencies

PCC’s culture and values are at the heart of who we are and what we do. Everyone at PCC is expected to:

  • Collaborate
  • Demonstrate Kindness
  • Focus on the Customer
  • Instill Trust
  • Value Diversity


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