Internal Communications Program Manager

Co-op Office - Seattle
Full Time
Salaried, depending on experience


The Internal Communications Program Manager is a key member of the Social and Environmental Responsibility and Communications team. Working collaboratively across the co-op, their work will help to inform and unite PCC staff through a positive understanding of the co-op’s Vision, Mission & Values and PCC’s work focused on the triple bottom line: economic, social and environmental impacts.


Priority apply by date: Wednesday, October 27th


PCC is committed to building teams that represent and celebrate our diverse communities. Candidates who identify as Black, Indigenous, People of Color and LGBTQIA+ candidates are strongly encouraged to apply!

Job Locations

US-WA-Co-op Office - Seattle


3131 Elliott Ave

Main Job Responsibilities

  • Develops and executes internal communications plans– including the creation of content – to effectively engage with staff through multiple channels
  • Ensures staff are informed in a timely manner current events and activities across the co-op
  • Identifies the best ways to reach store and office staff through channels, content, voice, pace, format etc.
  • Work closely with HR, Operations, Marketing and other internal groups to ensure internal communications plans and activity are integrated, aligned and guided by a full understanding of staff perspective and staff inputs
  • Supports all-staff Town Hall meetings; engages with leadership for meeting direction and content
  • Understands trends in employee engagement, including the activities of other co-ops and competitors
  • Successfully manages complex and unexpected communications challenges
  • Works as a positive contributor to the team, and work collaboratively across the organization

Reporting Relationships

Reports to: Director of Communications

Qualifications and Skills


  • 3+ years related experience in internal communications support
  • Demonstrated ability to communicate effectively: written, verbal and interpersonal
  • Excellent organizational skills and ability
  • Ability to balance multiple priorities, meet deadlines and effectively escalate critical issues
  • Strong computer skills with an intermediate level understanding of Microsoft Office Suite
  • Self-motivated with the ability to anticipate problems and follow through to complete tasks successfully
  • Ability to be a team player and appreciate working collaboratively as well as independently
  • Available to work evening and weekends as needed and able to travel to all store locations


  • Bachelor’s degree in communications or marketing, or related field
  • Retail experience
  • Experience communicating to diverse audiences

Behaviors and Competencies

PCC is a company where culture and values are at the heart of who we are and what we do. Everyone at PCC is expected to:

  • Collaborate
  • Demonstrate kindness
  • Focus on the customer
  • Instill trust
  • Value diversity

Comp Details

Salaried, depending on experience

Benefits and Perks

  • Competitive Medical, Dental, Vision, Disability and Life Insurance.
  • Paid vacation and sick time.
  • 15% staff discount on purchases
  • Free membership in the co-op and access to all member benefits
  • Reduced rates on Orca bus passes
  • Retirement plans
  • Special access to PCC Cooking Classes
  • Education support and development opportunities
  • Access to employee assistance programs
  • Access to flexible spending account options


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