Assistant Store Director

Location
Greater Seattle Area
Type
Full Time
Compensation
Salaried, depending on experience

Overview

Assistant Store Directors have a passion for leading and are committed to outstanding customer service and developing and supporting staff in a culture based on mutual trust, respect, and accountability. The Assistant Store Director is responsible for successful store operations in partnership with the Store Director. PCC is looking for candidates who drive success in all departments through embodying the Behaviors and Leadership Competencies outlined below. PCC is looking for strong, energized, candidates with the desire to drive leadership behavior in all staff and a commitment to PCC’s triple bottom line. 

 

In our efforts to recruit more diverse candidates to PCC, BIPOC and LGBTQIA+ candidates are strongly encouraged to apply. 

 

Job Locations

US-WA-Greater Seattle Area

Address

All PCC locations

Main Job Responsibilities

  • Provides leadership for store, departments, and all employees and acts as a steward for PCC
  • Handles conflict resolution, problem solving, communication, interpersonal matters, sharing of company vision, and implementation of customer service and position-specific training
  • Serves as a member of the Store Operations Committee (SOC)
  • Creates and nurtures an environment for delivering a consistently excellent customer service experience
  • Works with the Store Director to set the tone for and maintain the highest standards for store conditions
  • Maintains all company, store, and department policies and procedures, including those relating to cleanliness, shelf conditions, service standards, food quality and safety, receiving, merchandising, uniform/dress guideline requirements, signage, POS, and bookkeeping accountabilities
  • Is directly involved with supporting every store department, diagnosing issues and developing solutions
  • Uses financial reports to analyze results and drive opportunity
  • Participates in hiring, training, evaluating, and supporting staff
  • Coaches, develops and hold employees accountable
  • Becomes a strong schedule writer and demonstrates proficiency with labor management
  • Contributes to and grows in understanding of the budgeting process and payroll
  • Oversees all health and safety programs and procedures
  • Provides a healthy and safe work environment for staff
  • Assists the Store Director with the maintenance of physical conditions of all store facilities
  • Assists the Store Director with administration functions required for store leadership
  • Embraces the community through personal and staff involvement
  • Ensures department sanitation, cleanliness and safety standards are met

Reporting Relationships

Reports to: Store Director

Qualifications and Skills

  • Proven strong leadership abilities with a minimum of three years managing in a multi-department retail store
  • Food service, grocery store or related management experience required with in-depth management of at least two relevant departments strongly preferred
  • Proven ability to lead and mentor staff in a supportive environment that ensures accountability as well as the development of leaders
  • Demonstrates appropriate professional judgment.  Effectively assesses situations, information, and uses available resources, taking timely appropriate action
  • Demonstrates a high-level of self-motivation; takes initiative; problem solves
  • Strong time management and organizational skills
  • Innovative thinker with demonstrated ability to develop creative solutions
  • Must have strong verbal and written communication skills
  • Computer skills required with experience using Microsoft Excel, Word and Outlook
  • Flexible schedule required
  • Willing and able to travel to any PCC location

Behaviors and Competencies

PCC is a company where culture and values are at the heart of who we are and what we do. Everyone at PCC is expected to:

 

  • Collaborate
  • Demonstrate Kindness
  • Focus on the customer
  • Instill trust
  • Value diversity

In addition, leaders are expected to:

  • Build Effective Teams
  • Ensure Accountability
  • Inspire Others

Comp Details

Salaried, depending on experience

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